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Tips for Landlords

How long does it take to find a tenant for my property?

As soon as all the necessary paperwork is signed, marketing of the property will start. We will check our records for prospective tenants and contact them to advise that your property is available.  The property will be listed on our website, signage is erected and ads prepared for the newspaper.
All prospective tenants are asked to complete a comprehensive application form once they have viewed your property.  The application requires current and/or previous rental history, employment and personal details.  We will contact you, outlining the details of the tenants, our impression and recommendation for your final decision.

Who will manage my property?

Your property will be managed by one of our professional Property Management experts. Your property manager will ensure that all aspects of leasing and management of your property are covered including finding a suitable tenant, handling maintenance issues and ensuring that tenancy agreements are adhered to.
We prepare all leases per your instruction 

How is the rent paid?

Tenants have the opportunity to sign up on a direct debit facility before the commencement of their tenancy, or rent can be paid over the counter at our office at 44 Armstrong Street South, Ballarat

Once the rent has been paid, how long will it take for me to receive payment?

Doepel Lilley & Taylor will direct credit the payment to you either bi-monthly or on a monthly basis.

What happens if the tenants don’t pay their rent?

Our property managers check their arrears regularly and once a tenant is in arrears, they are contacted by all available means. If payment is still not received after 3-4 days, the tenant is contacted again and advised that should they not meet their rental commitments, a final notice will be served followed by an application to VCAT (Tribunal). Due to selecting good tenants and following these procedures as a rule, we do not experience many problems with non-payment of rent.

Bond and rent

A calendar months’ rent is taken as bond once tenancy is confirmed and is held with the Residential Tenancies Bond Authority (RTBA). Estate agents are required to lodge all residential bonds received with the RTBA within five days of receipt.  A minimum of two weeks rental in advance is also taken at this time.  Keys to your property will not be handed over until the bond and rent have been paid.

The bond can only be released to the tenant or landlord by both parties signing a bond claim form. These signatures are matched up against those on the bond lodgement form at the commencement of the tenancy.

Condition reports and damages

A comprehensive condition report is completed before the tenants move in.  This lists the current condition of your property at the time of letting.  If there is damage to the property or the condition of the property does not match the initial report, monies can only be deducted from the bond if the tenant agrees. If there is a dispute between a landlord and tenant, an appropriate application needs to be made to VCAT within 14 days of the tenant vacating the premises. A member of VCAT will hear the case and make a binding decision based on the evidence presented. We encourage a landlord and tenant to resolve any disputes as applying to VCAT is a last resort.